Database outage

Incident Report for Quantify

Resolved

This incident has been resolved.
Posted Aug 25, 2021 - 19:18 PDT

Update

We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.
Posted Aug 23, 2021 - 09:39 PDT

Update

Mitigation activities are still in progress.
Posted Aug 19, 2021 - 10:23 PDT

Update

We are continuing to monitor for any further issues.
Posted Aug 17, 2021 - 19:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 16, 2021 - 20:22 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 16, 2021 - 18:59 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 16, 2021 - 14:12 PDT
This incident affected: Quantify Backend and Quantify Frontend.